Legal

Privacy Policy

How UhAI Intelligence collects, uses, and protects your information.

Last updated: July 2026

1. Introduction

UhAI Intelligence ("UhAI," "we," "us," or "our") builds Artificial Intelligence-powered healthcare technology, including the uhAI Healthcare Platform, Clara AI, the AI Symptom Checker, PneumoScan, and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Services or visit our website.

We take the privacy and security of health-related information especially seriously, given the sensitive nature of the data our Services may process. By using our Services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

  • Account information: name, email address, phone number, and organization details.
  • Health-related information: symptoms, medical history, and other information you voluntarily provide through Clara AI, the AI Symptom Checker, or the Healthcare Platform.
  • Usage data: pages visited, features used, and general interaction data collected through cookies and similar technologies.
  • Device & technical data: IP address, browser type, and device information necessary for security and service delivery.

3. How We Use Your Information

We use collected information to: provide, maintain and improve our Services; personalize your experience with tools like Clara AI; communicate with you about appointments, updates, or support requests; maintain the security and integrity of our platform; and comply with applicable legal and regulatory obligations.

We do not sell personal or health information to third parties.

4. Health Data & Special Protections

Given the sensitivity of health information, we apply additional safeguards including encryption in transit and at rest, strict access controls limited to authorized personnel, and routine security reviews. Health data is used solely to deliver, improve, and support the Services you have requested, and is never used for purposes incompatible with providing healthcare-related assistance without your explicit consent.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences (such as dark mode), understand site usage, and improve performance. You can manage cookie preferences through our cookie banner or your browser settings. Disabling certain cookies may affect site functionality.

6. Data Sharing & Third Parties

We may share information with trusted service providers who support our infrastructure (such as cloud hosting), strictly under confidentiality obligations; healthcare partners you explicitly authorize (e.g., a clinic you book an appointment with); and authorities where required by law. Any such sharing is limited to what is necessary for the stated purpose.

7. Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. No system is perfectly secure, and we continuously invest in improving our security posture as our Services grow.

8. Your Rights & Choices

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to withdraw consent for certain processing activities. To exercise these rights, contact us at info@uhaiintelligence.com.

9. Children's Privacy

Our Services are not directed at children under 13 without appropriate parental or guardian involvement. Where family accounts are used, we rely on the consent and oversight of the responsible adult managing that account.

10. International Data Transfers

Where information is transferred across borders, for example, to cloud infrastructure providers, we take steps to ensure appropriate safeguards are in place consistent with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our website or, where appropriate, directly to registered users. Continued use of our Services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@uhaiintelligence.com or visit our Contact page.